Business Process Outsourcing Specialist
1 day ago
Job Title: BPO Specialist
About the Role:
We are seeking a highly skilled and motivated BPO Specialist to join our team at Neksjob. As a BPO Specialist, you will be responsible for providing exceptional customer service to our clients, responding to incoming calls, and resolving customer inquiries and complaints in a timely and professional manner.
Responsibilities:
* Respond to incoming calls from customers and provide prompt and courteous service
* Answer customer inquiries and resolve issues in a professional and timely manner
* Troubleshoot problems and provide solutions to customers
* Provide information and handle complaints regarding our products and services
* Work collaboratively with the team to achieve customer satisfaction and sales goals
Requirements:
* College graduate or senior high school graduate with at least 6 months of international voice experience
* Excellent English communication skills
* Excellent customer service, problem-solving, and multitasking skills
* Willingness to work onsite
What We Offer:
* Paid training
* Competitive salary plus allowances
* Monthly performance incentives
* Career development and advancement opportunities
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity to join our team at Neksjob.
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