Customer Service Professional with Experience

1 day ago


Quezon City, National Capital Region, Philippines Neksjob Full time

About Us

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Neksjob is a dynamic company that values excellence in customer service. We believe in providing our customers with the best possible experience, and we're looking for individuals who share this vision.

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Job Overview

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We are seeking a highly skilled and experienced Call Center Agent to join our team. As a Call Center Agent, you will be responsible for responding to incoming calls from our customers, addressing their queries and concerns, and providing them with the best possible solutions.

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Responsibilities

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Your primary responsibility as a Call Center Agent will be to handle customer inquiries and issues through phone calls. You will also be required to troubleshoot problems, provide information about our products and services, and handle customer complaints in a professional and courteous manner.

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In addition to handling customer calls, you will also be responsible for:

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  • Responding to customer emails and other forms of communication in a timely and professional manner.">
  • Providing excellent customer service and ensuring that our customers receive the best possible experience.">
  • Maintaining accurate records of customer interactions and resolving any issues or concerns that may arise.">
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Requirements

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To be successful as a Call Center Agent at Neksjob, you will need to have the following skills and qualifications:

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• At least High School Graduate (old curriculum) / Senior High School (new curriculum)

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• With at least 6 - 12 months Call Center Representative / Call Center Experience and up

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• Excellent communication skills

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• Willingness to work onsite

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Why Choose Us?

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Neksjob offers a range of benefits and opportunities to help you grow your career and achieve your goals. Some of the benefits we offer include:

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  • Paid training">
  • Competitive salary plus allowances">
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Join us at Neksjob and discover a world of possibilities. Apply now to become a part of our team



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