Customer Service Professional
1 day ago
Neksjob is seeking a skilled Customer Service Professional to join our team as a Quality Assurance Representative.
About the RoleWe are looking for an individual who can effectively communicate with customers, resolve their inquiries and requests in a timely and professional manner. The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and possess a strong customer service ethic.
Key Responsibilities- Answering incoming calls from customers and resolving their inquiries and requests in a professional and courteous manner
- Utilizing various client-based tools and applications for customer management and servicing
- Providing cutting-edge service in a friendly, confident, and knowledgeable manner
- Ensuring customer requests are handled in an appropriate and timely manner
To be successful in this role, you will need:
- A high school diploma or equivalent
- At least six months of sales customer service experience
- The ability to work on-site
At Neksjob, we believe in providing a supportive and fun work environment where our employees can grow and develop their skills. As a Customer Service Professional, you can expect:
- A competitive salary
- Paid training from day one
- A leadership team that values your input and encourages open communication
- A fun and dynamic team environment where we work hard to build trust every single day
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