Customer Service Professional with Call Center Experience

9 hours ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time
Job Overview:
">Neksjob is seeking a skilled Customer Service Professional to join our team. As a key member of our customer service team, you will be responsible for handling incoming calls from customers and resolving their inquiries in a timely and professional manner.
">
">About the Role:
">We are looking for an individual who possesses excellent communication skills, good comprehension skills, and the ability to work well under pressure. The ideal candidate will have at least 3 months of customer service experience and be comfortable using various client-based tools and applications for customer management and servicing.
">
">Key Responsibilities:
">* Handle incoming calls from customers in a professional and courteous manner
">* Resolve customer inquiries and requests in a timely and effective manner
">* Utilize various client-based tools and applications for customer management and servicing
">* Provide exceptional customer service and maintain a positive attitude
">
">What We Offer:
">* Competitive salary: $40,000 - $60,000 per year
">* Exciting performance bonuses and account-specific allowances
">* Career advancement opportunities within the company
">* Comprehensive healthcare benefits
">
">Requirements:
">* High School Graduate (Old Curriculum) or SHS Graduate (new curriculum)
">* At least 3 months of customer service experience or call center experience
">* Excellent communication skills
">* Good comprehension skills
">* Savvy in computer and internet navigation
">* Ability to work on-site

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