
Clinical Engagement Manager
1 week ago
We are seeking a skilled professional to oversee and manage our site outreach campaigns.
The ideal candidate will be responsible for identifying the right doctors, building precision-targeted lead lists, and running outreach end-to-end.
This is a high-trust, high-autonomy role with real impact.
Responsibilities- Design and execute doctor outreach campaigns for clinical trial site activation
- Research and filter doctors using tools like Google, NPI Registry, Definitive, etc.
- Use clinical judgment and U.S. standard of care research to identify the right specialists and exclude poor fits (e.g., distinguishing PICU from adult ICU)
- Build targeting frameworks using CPT, ICD-10, and claims logic
- QA all lists before launch — ensure quality, specialty match, and targeting precision
- Create SOPs and research playbooks to standardize repeatable outreach
- Write and iterate outreach emails (with original writing) that drive replies
- Manage outreach coordinator(s) — assign work, check quality, and coach improvement
- Run email sequences in Mixmax or similar tools
- Triage replies and hand off to the PM or Medical Director for NDA and qualification
- Track outreach performance in Airtable or CRM
- Continuously improve the system — spot issues, propose fixes, and implement improvements
- High-context outreach experience in healthcare, clinical research, or healthtech
- Understanding of how doctors actually work — specialties function, referrals happen, U.S. system delivers care
- Ability to reverse-engineer who sees the right patients and filter them
- Systems-driven mindset — build playbooks, workflows, logic trees
- Capability to manage junior staff (coordinators, VAs, SDRs) and get the best out of them
- Excellent written communication skills and persuasive outreach copy
- Comfortable in Airtable, ChatGPT, Mixmax, Google Sheets, lightweight CRMs
- Proactive problem-solving and failure pattern recognition
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