Home-Based Patient Enrollment Specialist

7 days ago


Dumaguete, Central Visayas, Philippines beBeeCustomerService Full time ₱240,000 - ₱300,000
Job Overview

A career opportunity has arisen for a patient enrollment specialist to join our team on a full-time, permanent basis. Working from home in the US Eastern Time Zone, you will be responsible for assisting patients with refilling orders and answering inquiries via phone calls within designated hours.

This role is ideal for individuals who possess excellent communication skills, a caring demeanor, and the ability to multitask effectively while providing exceptional customer service.

Key Responsibilities
  • Respond to patient inquiries and refill orders in a timely manner.
  • Provide professional and empathetic support to patients, addressing their concerns and needs.
Required Skills and Qualifications
  • Excellent written and verbal communication skills in English.
  • Strong active listening skills to ensure patient needs are met.
  • Ability to multitask efficiently, typing and talking simultaneously during calls.
  • Experience in inbound and outbound calls preferred.
  • Advanced problem-solving and customer service skills.
Benefits Package
  • Competitive salary.
  • Health allowance after 120 days of employment.
  • Paid time off accumulation starting day 1 up to 10 days per year.


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