Real Estate Payment Coordinator

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeRentCollection Full time ₱300,000 - ₱430,000
Rent Collection Specialist Job Description

At our organization, we seek a highly motivated and detail-oriented Rent Collection Specialist to join our remote team focusing on the real estate industry.

The ideal candidate will be responsible for collecting rent payments from tenants and ensuring prompt resolution of any payment issues.

This role requires strong communication skills, with the ability to engage with tenants via phone, email, or messaging platforms to discuss payment issues, establish payment plans, and provide assistance when needed.

In addition to rent collection, this position involves maintaining accurate and up-to-date records of all rent payments, payment plans, and communication logs in our property management system.

A key aspect of this role is dispute resolution, working collaboratively with tenants to resolve any disputes or questions related to their rent payments or leases.

The successful candidate will also provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.

Key Responsibilities:
  • Rent Collection: Initiate and follow up on rent payment reminders, ensuring tenants are aware of their payment due dates.
  • Communication: Engage with tenants via phone, email, or messaging platforms to discuss payment issues, establish payment plans, and provide assistance when needed.
  • Record Keeping: Maintain accurate and up-to-date records of all rent payments, payment plans, and communication logs in our property management system.
  • Dispute Resolution: Work collaboratively with tenants to resolve any disputes or questions related to their rent payments or leases.
  • Reporting: Provide regular updates to management regarding outstanding payments, collection efforts, and tenant interactions.

We value candidates with previous experience in rent collection, property management, or a related field. Additionally, strong communication and negotiation skills, along with attention to detail, are essential for success in this role.

We prioritize professionalism and empathy when dealing with tenants, ensuring a positive experience for all parties involved.

Required Skills and Qualifications:
  • Previous experience in rent collection, property management, or a related field.
  • Strong communication and negotiation skills with a focus on customer service.
  • Detail-oriented and organized, with the ability to manage multiple accounts effectively.
Benefits:
  • Weekly payment basis
  • Purely work-from-home arrangement
  • Friendly and supportive work environment

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