
Strategic Payroll Project Manager
12 hours ago
Role Overview:
You will play a pivotal role in overseeing operational excellence and strategic initiatives within our payroll function. Your key responsibilities include managing vendor relationships, optimizing processes, and leading implementation projects that address critical payroll needs.
This role balances day-to-day operational oversight with project leadership, monitoring payroll operations health while driving continuous improvement. You will work closely with internal stakeholders, external vendors, and cross-functional teams to deliver measurable impact on payroll efficiency and effectiveness.
Success means building operational excellence while implementing strategic initiatives, using data to inform decisions, anticipating challenges, and driving performance improvement. Your ability to influence, build consensus, and manage relationships across functions will be key to driving results.
The Opportunity- Lead implementation: Manage end-to-end implementation of payroll systems and projects with our selected vendor, ensuring timely delivery and alignment with business requirements
- Coordinate cross-functional efforts: Work with internal departments and external partners to ensure seamless project execution and stakeholder satisfaction
- Deliver executive-level insights: Provide clear, actionable reporting and recommendations to leadership through presentations and regular reviews
- Drive process optimization: Identify and implement improvements to documentation, processes, and workflows that increase efficiency and reduce manual effort across payroll operations
- Manage vendor relationships: Oversee SLAs and requirements for all payroll vendors, ensuring compliance with contractual obligations and performance standards
- Develop performance monitoring metrics: Track service metrics, validate pricing accuracy, and ensure timely billing for management reporting
Key Performance Indicators (KPIs):
• Timely delivery of payroll projects and implementations
• Enhanced operational efficiency and reduced manual effort across payroll operations
• Improved vendor relationship management and compliance with contractual obligations
• Increased stakeholder satisfaction and engagement
Required Skills and Qualifications- At least 5-7 years of experience in payroll operations and/or project management, with a track record of managing complex initiatives in a global or matrix organization
- Experience in developing and executing change management strategies for seamless operations
- Excellent project management skills with experience leading cross-functional projects
- Experience with process improvement methodologies and operational excellence initiatives
- Strong analytical capabilities and a data-driven approach to problem-solving
- Exceptional communication skills and the ability to influence stakeholders at all levels
- Demonstrated experience in vendor management, including developing and monitoring performance metrics and reporting frameworks
- Opportunity to work on high-impact payroll projects and initiatives
- Collaborative and dynamic team environment
- Competitive compensation and benefits package
- Professional development opportunities and training
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