Payroll Project Manager

Payroll Project Manager role based in Bangkok. Relocation support is available for eligible candidates. Remote work or working from locations outside of Bangkok is not available for this role.

The opportunity involves overseeing both operational excellence and strategic initiatives within the payroll function, including managing vendor relationships, optimizing processes, and leading implementation projects that address critical payroll needs. The role balances day-to-day operational oversight with project leadership, collaborating with internal stakeholders, external vendors, and cross-functional teams to deliver measurable impact on payroll efficiency and effectiveness.

• Lead Implementation: Manage end-to-end implementation of payroll systems and projects with the selected vendor, ensuring on-time delivery and alignment with business requirements.
• Coordinate Cross-Functional Efforts: Work with internal departments and external partners to ensure seamless project execution and stakeholder satisfaction.
• Deliver Executive-Level Insights: Provide clear, actionable reporting and recommendations to leadership through presentations and regular reviews.
• Drive Process Optimization: Identify and implement improvements to documentation, processes, and workflows that increase efficiency and reduce manual effort across payroll operations.
• Manage Vendor Relationships: Oversee service level agreements and requirements for all payroll vendors, ensuring contract compliance and performance standards.
• Develop Performance Monitoring Metrics: Establish operational requirements, validate pricing accuracy, and ensure timely billing to track service metrics and key indicators for management reporting.

• At least 5-7 years of experience in payroll operations and/or project management, with a track record of managing complex initiatives in a global or matrix organization.
• Experience developing and executing change management strategies to ensure seamless operations.
• Excellent project management skills with experience leading cross-functional projects.
• Experience with process improvement methodologies and operational excellence initiatives.
• Strong analytical capabilities with a data-driven approach to problem solving and decision making.
• Exceptional communication skills and the ability to influence stakeholders at all levels.
• Demonstrated experience in vendor management, including developing and monitoring performance metrics, dashboards, and reporting frameworks.

• Experience working with Workday as an HRIS.
• Familiarity with ADP/CloudPay platforms.

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

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We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.