Senior Product Setup Expert

2 weeks ago

Imus, Calabarzon, Philippines beBeeImplementation Full time ₱2,000,000 - ₱3,000,000
Job Overview

The Operations Implementation Specialist role is a critical position within our organization that focuses on implementing and setting up clients on our TrustArc products.

This specialist will support the Technical Account Management Team in delivering exceptional client experiences by ensuring seamless product implementation and setup.

Key responsibilities include:

  • Implementing and setting up clients on our TrustArc products
  • Providing technical support and troubleshooting to ensure client success using our products
  • Acquiring product knowledge quickly through hands-on experience and interaction with subject matter experts
  • Communicating effectively with team members to ensure timely delivery of tasks

To excel in this role, candidates should possess:

  • Bachelor's Degree in Computer Science/Information Technology/Computer Engineering or related fields
  • Front End Web Development experience required
  • Strong understanding of technological platforms, preferably online ad serving systems on desktop and mobile
  • Ability to distill complex issues into clear recommendations
  • Intermediate to Advanced knowledge of MS Office applications, especially Excel; basic knowledge of Web-based technologies (HTML, FTP, cookies, web beacons, etc.)
  • Strong command of standard American English grammar and usage, both oral and written

Preferred qualifications include:

  • 2-3 years of experience in online advertising, email, marketing, or software technical support
  • Functional work experience in privacy management systems
  • Understanding of data privacy management practices
  • Knowledge of various ERP systems (Netsuite, Jira, Salesforce, etc.)

We offer a dynamic work environment that supports work-life balance with flexible working hours and a remote work option. We encourage employees to reflect daily on their values and recognize exceptional performance through regular awards.

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