Appointment Coordinator for Non-Emergency Medical Transportation

15 hours ago

Manila, National Capital Region, Philippines beBeeCoordinators Full time $50,000 - $70,000

Virtual Appointment Coordinator

We're seeking a seasoned professional with expertise in Non-Emergency Medical Transportation (NEMT) to communicate services, procedures, and best practices confidently.

  • Make outbound calls to schedule transportation appointments while addressing and overcoming objections effectively.
  • Provide outstanding service to clients by listening actively, building rapport, and ensuring satisfaction.
  • Maintain professionalism with excellent telephone etiquette and a clear, fluent command of the English language.
  • Manage and organize client schedules, ensuring accuracy and efficiency in documentation.

Requirements

  • Proven experience in the NEMT industry or related fields.
  • Strong communication skills, both verbal and written.
  • Ability to handle objections with confidence and professionalism.
  • Detail-oriented and highly organized, with a focus on meeting client expectations.
  • Tech-savvy and comfortable using scheduling and documentation tools.

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