
Strategic Training Facilitator
2 days ago
Training and Support Specialist is a vital role that requires effective communication, coaching, and training skills.
- The ideal candidate will have at least 2 years of experience in training, preferably in lead gen, sales, technical support, or customer support.
- Design and deliver engaging training programs to enhance employee skills and knowledge.
- Conduct new hire orientations, process and product training, and guide employees through onboarding, skill enhancement, and transitioning to independent work.
- Provide real-time feedback, personalized coaching, and technical support to employees, including team leads progressing through leadership levels.
- Monitor training effectiveness, analyze insights, and recommend program enhancements to align with organizational goals.
- Excellent communication and coaching skills.
- Ability to create and deliver effective training sessions.
- Experience with CRM tools (Salesforce is a plus) and MS Office.
- Strong organizational, leadership, and time-management skills.
- Proactive, adaptable, and flexible.
- Highly professional.
- Willing to go the extra mile to achieve desired outcomes.
- Seniority level: Entry level.
- Employment type: Full-time.
- Job function: Human Resources.
- Industries: IT Services and IT Consulting.
This is an exciting opportunity for individuals who are passionate about training and development. If you have excellent communication skills, experience in training, and a proactive approach, we encourage you to apply.
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