URGENT Training Supervisor
5 days ago
- Oversee end-to-end training operations, ensuring alignment with learning objectives, course outlines, and SOS standards.
- Supervise, mentor, and support trainers and interns, providing feedback, coaching, and development plans.
- Monitor and evaluate training sessions, trainee feedback, and trainer performance to identify gaps and improvement areas.
- Coordinate training logistics, including schedules, materials, system access, and evaluation tools.
- Ensure accurate documentation of attendance, assessments, coaching logs, and post-training results.
- Collaborate with Training Manager, HR, and Operations to ensure smooth onboarding and client readiness.
- Uphold training SOPs, compliance protocols (HIPAA, SOC 2), and escalation procedures.
- Assist in preparing trackers, reports, and performance scorecards for internal and client review.
- Maintain training quality and consistency by facilitating team meetings, calibrations, and train-the-trainer sessions.
- Track performance metrics such as trainer scorecards, trainee outcomes, training quality, reporting accuracy, and trainer development.
Job Type: Full-time
Work Location: In person
Expected Start Date: 09/05/2025
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