URGENT Training Supervisor

5 days ago


Cebu City, Central Visayas, Philippines Strategic Office Support Full time $45,000 - $60,000 per year
  • Oversee end-to-end training operations, ensuring alignment with learning objectives, course outlines, and SOS standards.
  • Supervise, mentor, and support trainers and interns, providing feedback, coaching, and development plans.
  • Monitor and evaluate training sessions, trainee feedback, and trainer performance to identify gaps and improvement areas.
  • Coordinate training logistics, including schedules, materials, system access, and evaluation tools.
  • Ensure accurate documentation of attendance, assessments, coaching logs, and post-training results.
  • Collaborate with Training Manager, HR, and Operations to ensure smooth onboarding and client readiness.
  • Uphold training SOPs, compliance protocols (HIPAA, SOC 2), and escalation procedures.
  • Assist in preparing trackers, reports, and performance scorecards for internal and client review.
  • Maintain training quality and consistency by facilitating team meetings, calibrations, and train-the-trainer sessions.
  • Track performance metrics such as trainer scorecards, trainee outcomes, training quality, reporting accuracy, and trainer development.

Job Type: Full-time

Work Location: In person

Expected Start Date: 09/05/2025



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