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Contact Center Specialist

2 weeks ago

Manila, National Capital Region, Philippines Fejobs Human Resources Management Service Full time
About the Role

The Call Center Representative will be responsible for providing top-notch customer service by addressing inquiries and resolving issues in a timely and professional manner. The ideal candidate will have excellent communication skills, be able to multitask, and work well under pressure.

Requirements
  • Fresh graduates or students are welcome to apply.
  • Skills and Competencies:
    • Proficiency in English
    • Excellent customer service
    • Scheduling
    • Problem-solving
    • Account management
    • Technical skills
    • Strong interpersonal abilities
  • Working Conditions:
    • Office environment, may include shifts and weekends.