
Training Manager
1 day ago
Overview:
As a professional in the medical coding and training field, this role is responsible for supporting the development and delivery of comprehensive training programs related to medical coding and billing.
This position involves designing instructional materials, conducting assessments, and providing onboarding and refresher training sessions to support coder readiness, compliance, and performance.
Responsibilities:
- Develop and update training modules and curriculum for coding and billing topics including ICD-10-CM, ICD-10-PCS, CPT, E/M coding, Edit Resolution, and RCM.
- Maintain and enhance learning materials for the Med-Metrix Learning Academy, ensuring alignment with current industry standards and regulatory guidelines.
- Design and produce coding exercises, assessments, and qualifying exams specific to inpatient coding.
- Deliver structured onboarding programs for new coders and refresher trainings for tenured staff.
- Provide continuing education and ensure coders maintain required certifications through CEUs.
- Monitor and consolidate assessment and quiz results; analyze data and report performance metrics to leadership on a weekly basis.
- Disseminate periodic updates on coding guidelines, payer rules, and internal policy changes.
- Collaborate across departments to address training-related gaps impacting internal and external stakeholders.
- Participate in and help facilitate monthly calibration sessions; create learning assessments and analyze post-session performance results.
- Support the QA team in training needs assessments (TNA), root cause analysis (RCA), and educational note creation.
- Assist in account launches by coordinating training efforts with QA leadership.
Qualifications:
- Graduate of any Medical or Allied Medical course or equivalent work experience in medical coding and training.
- At least 2 years of Medical Coding experience, and 1 year Trainer experience
- Certified Professional Coder (CPC - AAPC) or Certified Coding Specialist (CCS - AHIMA) required.
- Knowledge of ICD-10-CM, ICD-10-PCS, CPT, HCPCS, and Revenue Cycle Management.
- Proficient in developing training materials, conducting assessments, and analyzing coder performance data.
- Demonstrated ability to adapt to shifting schedules, new procedures, and evolving training requirements.
- Excellent verbal and written communication, interpersonal, and analytical skills.
- Self-motivated, assertive, and capable of working independently or collaboratively.
- Strong organizational and time management abilities; calm and composed under pressure.
- Willingness to work extended hours if needed.
- Solid understanding of and strict adherence to HIPAA regulations and internal compliance policies.
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