
Marketing Operations Specialist
1 week ago
We are seeking a highly organized and proactive professional to support our daily operations, administrative responsibilities, and marketing initiatives.
The ideal candidate will have 4+ years of experience in executive assistance, communications, or marketing. Proficiency in Google Workspace (Google Sheets, Google Docs, Gmail), Excel, and Microsoft Word is required. Experience with CRM software and sales tools is a plus.
- Key Responsibilities:
- Administrative Support:
- Expertly manage and triage incoming correspondence, categorizing, routing, and escalating issues as necessary.
- Optimize calendar management, including scheduling meetings, resolving conflicts, and sending invitations.
- Maintain and update databases (press lists, vendor lists, etc.).
- Oversee computer and equipment maintenance, management, and procurement.
- Manage office supplies and coordinate maintenance.
- Arrange travel, accommodations, itineraries, and related correspondence.
- Create and execute detailed expense reports for business trips.
- Client & Business Development Support:
- Triage and respond to inbound inquiries from potential clients.
- Maintain the customer relationship management system and ensure accurate daily updates.
- Assist in organizing and participating in business development activities.
- Send welcome packages to new clients.
- Communications & Marketing Support:
- Support in updating website and social media content created by the team.
- Manage and assist online entries for awards.
- Reach out to journalists and send press releases.
- Research contacts for journalists, events, and other outlets in the best interests of the company.
- Support founders in press or event initiatives as required.
- Assist the founder in managing the content calendar for social media.
- Help coordinate and execute in-house projects such as holiday gifts and events.
- Research speaking engagements for the founders.
- Research opportunities for new business, including contact information for potential partners.
- HR & Finance Support:
- Maintain the payroll system, including onboarding/offboarding employees, updating salaries, and managing group insurance plans.
- Draft contracts for employees and freelancers.
- Manage sick leave protocols and communications.
- Support recruitment processes, including triaging candidate applications.
- Coordinate employee onboarding and offboarding (account setup, welcome packages, etc.).
- Process and manage accounts payable and receivable.
- Perform weekly bookkeeping reconciliations.
This role requires a detail-oriented, highly organized professional who thrives in a fast-paced environment. If you are a proactive problem-solver with excellent communication and decision-making skills, we encourage you to apply.
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