
Senior Program Coordinator
18 hours ago
Job Title: Project Manager Officer
We are seeking a skilled and proactive project management professional to join our team. The ideal candidate will be responsible for designing, implementing, and optimizing project management processes for our US-based team.
- Develop and manage project management processes and workflows for US teams.
- Design and implement back-end operations that support project managers and cross-functional teams.
- Build automation workflows in Airtable, Retool, Zapier, n8n, Make, and NetSuite.
- Test, troubleshoot, and deploy workflow solutions, ensuring alignment with the US team's needs.
- Map customer pain points to backend process improvements for smoother product adoption.
- Act as liaison between US-based teams and product teams for workflow optimization.
- Analyze data (Excel pivot tables, VLOOKUP, etc.) to track, measure, and improve processes.
- Maintain accurate documentation of workflows, SOPs, and process changes.
- Foster strong, long-term working relationships with the US team to drive ongoing efficiency.
Required skills and qualifications:
- 3–5 years of freelancing or remote work experience
- Excellent English communication skills (C1/C2 proficiency)
- Proven experience in workflow creation and process management for remote teams
- Strong background in back-end operations and cross-functional process design
- Hands-on expertise with Airtable, Retool, Zapier, n8n, Make, and NetSuite
- Skilled in testing, troubleshooting, and implementing workflow solutions
- Familiarity with CRM, ERP, and project management platforms
- Strong problem-solving skills and a solution-focused mindset
- Data-driven approach to process improvement
Benefits:
- Flexible working hours with required availability for daily stand-up meetings
- Opportunity to work on challenging projects and develop skills
- Collaborative and dynamic work environment
Others:
The ideal candidate will have excellent communication and interpersonal skills, be able to work independently and collaboratively, and have a strong attention to detail.
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