L1 Technical Support Specialist

3 days ago

Quezon City, National Capital Region, Philippines beBeeTechnical Full time ₱4,500,000 - ₱7,000,000
Job Overview

We are seeking an experienced technical support professional to join our team as a L1 Support Engineer. The successful candidate will be responsible for ensuring the security, stability, and efficiency of our IT infrastructure by managing systems, networks, and user access.

This is a fantastic opportunity to work with a dynamic organization that values innovation and collaboration. As a L1 Support Engineer, you will have a significant impact on our business operations and will be part of a diverse and inclusive environment.

Key Responsibilities
  • Manage systems, networks, and user access to ensure the security, stability, and efficiency of our IT infrastructure.
  • Provide timely technical support to our users and implement best practices to enable seamless business operations.
  • Globally manage all asset devices effectively.
Requirements

To succeed in this role, you will need:

  • A minimum of 2 years of experience in technical support.
  • Excellent communication and problem-solving skills.
  • The ability to work independently and as part of a team.
  • Strong analytical and technical skills.
Benefits and Culture

As a valued member of our team, you can expect:

  • A competitive salary and generous paid time off.
  • The opportunity to work from home 5 days per week and start time flexibility.
  • Significant responsibility and autonomy with opportunities for training and development.
  • A diverse and inclusive environment with a culture of collaboration and teamwork.
About Us

We are a certified B Corp committed to sustainable and responsible business practices. We believe in fostering a positive work environment and promoting employee well-being.

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