IT Service Delivery Lead

17 hours ago


Makati City, National Capital Region, Philippines Career Professionals, Inc. Full time
Job Description

At Career Professionals, Inc., we are seeking an experienced Application Support Manager to join our team.

Key Responsibilities:
  • As a project manager, oversee the delivery of timely and effective fixes to meet client expectations.
  • Act as the primary point of contact for client concerns, providing proactive status updates and maintaining strong relationships.
  • Maintain expertise in product and process updates, ensuring seamless customer service.
  • Lead the day-to-day activities of the team, driving the achievement of established service promises.
Requirements:
  • Demonstrated experience in managing teams and delivering results-driven projects.
  • Excellent communication and problem-solving skills.
  • Able to maintain confidentiality and handle sensitive information.
  • Strong analytical and time management skills.
What We Offer:
  • A dynamic work environment with opportunities for growth and development.
  • A competitive compensation package, including [salary details removed].
  • A comprehensive benefits program, including [benefits details removed].
  • A recognition and rewards program that celebrates individual and team achievements.

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