HR Service Delivery Specialist
17 hours ago
Company Overview
\rETeam PH is a leading provider of HR services, committed to delivering exceptional support to our clients.
\rJob Summary
\rWe are seeking an experienced HR Service Delivery Specialist to join our team. This role will be responsible for providing high-quality service and support to our clients, ensuring their HR needs are met efficiently and effectively.
\rKey Responsibilities
\r- \r
- Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.\r
- Manage client relationships, building strong partnerships and ensuring ongoing satisfaction.\r
- Collaborate with internal teams to ensure seamless delivery of HR services, including recruitment, onboarding, and benefits administration.\r
- Analyze client feedback and provide insights to improve service quality and efficiency.\r
Required Skills and Qualifications
\rTo succeed in this role, you will need:
\r- \r
- A Bachelor's/College Degree.\r
- A minimum of 1-year general administrative experience.\r
- Excellent communication skills – written and verbal – and ability to work at all levels.\r
- Working knowledge of ServiceNow, Workday, and Microsoft Office tools (Outlook, Excel, PowerPoint, and Word).\r
- Amenable to work in rotating shifts (APAC, EMEA, and Americas time zones), Hybrid set-up.\r
- 1 year of HR Administration work experience gained from working in an HR environment.\r
- 1 year of BPO/HR Shared Services work experience in either HR Operations and HR Systems role, from a multinational, blue-chip, professional, or financial services organization.\r
Benefits
\rWe offer a range of benefits to support your career growth and well-being, including:
\r- \r
- Opportunities for professional development and training.\r
- A dynamic and supportive work environment.\r
- Competitive salary and benefits package.\r
- Flexible working arrangements.\r
Others
\rPlease submit your application, including your resume and cover letter, to demonstrate your qualifications and enthusiasm for the role.
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