Service Delivery Specialist

2 days ago


Makati City, National Capital Region, Philippines Multi-Mach International Incorporation Full time

At Multi-Mach International Incorporation, we are seeking a highly skilled Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will play a vital role in ensuring that clients receive the best possible service.

About Us

We are a dynamic company dedicated to providing top-notch services to our clients. Our mission is to deliver exceptional results while maintaining a strong commitment to customer satisfaction.

In this role, you will serve as an advocate for your clients, providing them with information on how to access community services. You will also work as an intermediary between clients, often serving in a support role during difficult times.

Job Description

The primary responsibilities of this position include:

  • Advocating for adequate, timely, and cost-effective services;
  • Managing the flow of documentation within the organization;
  • Responding to any issues that occur during the delivery of services;
  • Maintaining and tracking clients' service records;

You will also be responsible for staying current on new services we develop, evaluating the quality of all services, and identifying areas that need improvement.

Requirements

To be successful in this role, you must have:

  • A minimum of one (1) year experience as a Service/Admin Coordinator;
  • A Bachelor's degree in Business Administration or any related field;
  • Excellent communication and interpersonal skills;
  • Strong record-keeping and analytical skills;
  • Excellent organizational skills and attention to detail;

In addition, you must be knowledgeable in Technology and proficient in MS Office Applications (Excel, Word, and PowerPoint). A strong work ethic and service skills are also essential.

We offer a competitive compensation package and opportunities for growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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