Real Time Monitoring Specialist

● 24 Hours Monitor call and text and schedule adherence to support the operations management team. The shared RTA will support during the hours specified in section 2 (Scope of Work) and Team Leader can extend support outside of the RTA hours.● Support the operations in workload & capacity allocation.● Gather data and documentation to plan long-range &...

● 24 Hours Monitor call and text and schedule adherence to support the operations management team. The shared RTA will support during the hours specified in section 2 (Scope of Work) and Team Leader can extend support outside of the RTA hours.● Support the operations in workload & capacity allocation.● Gather data and documentation to plan long-range &...

Job SummaryWe are seeking a highly skilled Real-Time Analyst to join our Customer Success - WFM team. As a key member of our operations team, you will be responsible for ensuring that we have the correct assignment of agents compared to the forecasted volume of incoming tasks to meet service levels.Key Responsibilities:Monitor and analyze real-time data to...

Company OverviewSuperStaff is a dynamic company dedicated to providing top-notch customer service. We are seeking a skilled professional to join our team as a Real-Time Floor Operations Specialist. In this role, you will be responsible for monitoring call and text activity, scheduling adherence, and supporting the operations management team.

Direct HiringNityo Infotech Services Philippines is looking for: Real Time Analyst - 29,000Location: Vertis North, Quezon CitySet up: Onsite reportingSchedule: Shifting (Mid-Night Shift)Qualifications:Real Time Analyst:At least a year of experienceExperience working in a BPO industry is a mustSolid experience in doing queue monitoring and monitoring...

Direct HiringNityo Infotech Services Philippines is looking for: Real Time Analyst - 29,000Location: Vertis North, Quezon CitySet up: Onsite reportingSchedule: Shifting (Mid-Night Shift)Qualifications:Real Time Analyst:At least a year of experienceExperience working in a BPO industry is a mustSolid experience in doing queue monitoring and monitoring...

Data Analyst (REMOTE) - Contractor RoleJoin our team at Gridware as a Data Analyst, where you'll play a key role in monitoring the power grid and detecting potential anomalies. Our advanced technology enables us to respond quickly to grid disturbances, minimizing the risk of catastrophic events.We're seeking someone with a strong background in STEM and...

Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

What You'll be DoingDo you have a passion for leading, mentoring, and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In this role, you'll support and motivate your team to make sure they're on track to meet goals. Your flexibility will help you work to answer questions, resolve issues, and...

Key skillsWorkforce ManagementReal Time AnalystManagementJob title: Workforce Management Real-Time AnalystWork setup: Onsite in AlabangWork Schedule: ShiftingSalary: Php 22,000 – Php 34,000 packageStart date: ASAPWorkforce Management Real Time Analyst to join our team. The ideal candidate will play a crucial role in optimizing data management and...

Tuesday, January 3, 2023We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural...

Hybrid - Makati 3-5 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsEquity Incentive Plan, Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Holiday Gifts, Incentives, Quarterly GiftsProfessional DevelopmentApprenticeship Program, Diversity Program, Employee...

Tuesday, January 3, 2023We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural...

We are looking for a dedicated and detail-oriented customer service professional to join our team at TORCH Solutions.Job DescriptionAs a Call Captioning Associate, you will play an essential role in enhancing the overall travel experience for our customers by ensuring smooth and accurate communication. Your primary responsibility will be to provide real-time...

Role DescriptionThe successful candidate will be responsible for leading a team of WFM executives, managing attendance policy adherence and real-time efficiency, and taking lead in operations governance meetings for scheduling and real-time management.Key RequirementsMinimum of 5 years' experience in call center / BPO setup with scheduling experience.Minimum...

This is a full-time on-site role for a Sr. Real Estate Specialist based in Makati or Cavite. The Sr. Real Estate Specialist will be responsible for overseeing real estate development projects, providing top-tier customer service, managing property sales, and dealing with real property management tasks. This position involves close collaboration with various...

Data Analyst (REMOTE) - Contractor RoleWe're seeking a skilled Data Analyst to join our team at Gridware, where you'll play a critical role in monitoring the power grid and detecting potential anomalies. Our advanced technology enables us to respond quickly to grid disturbances, minimizing the risk of catastrophic events.As a Data Analyst, your...

Job Description - National Ecosystem Restoration Monitoring Specialist (2500604)Job PostingDate Posted: 28/Feb/2025Closure Date: 14/Mar/2025, 10:59:00 PMOrganizational Unit: FAPHIJob Type: Non-staff opportunitiesType of Requisition: PSA (Personal Services Agreement)Primary Location: Philippines-Mandaluyong CityDuration: Up to 11 monthsThe position is located...

Machine Health SpecialistJob Overview: We are seeking a Machine Health Specialist to join our team. As a Machine Health Specialist, you will be responsible for analyzing machine data to identify trends and areas for improvement.Key Responsibilities:Analyze machine data to identify trends and areas for improvement.Monitor and troubleshoot machine-related...

Job DescriptionAt SuperStaff, we are seeking a highly skilled Floor Monitoring Specialist to join our team. The ideal candidate will be responsible for monitoring call and text activity, ensuring adherence to operational procedures and supporting the operations management team.The successful candidate will have excellent multitasking skills, with the ability...