Real-Time Floor Monitoring

● 24 Hours Monitor call and text and schedule adherence to support the operations management team. The shared RTA will support during the hours specified in section 2 (Scope of Work) and Team Leader can extend support outside of the RTA hours.● Support the operations in workload & capacity allocation.● Gather data and documentation to plan long-range &...

About the Role:The Associate Manager - RTA will be responsible for monitoring queues in real-time to identify and call out any risks to meeting contractual KPIs. This includes Service Level Abandonment % Line Adherence Handling Capacity SIR.This role requires strong analytical skills to monitor service level performance at interval level against planned AHT,...

Job Responsibilities:We seek a motivated and goal-driven individual to join our team as Associate Manager - RTA. The ideal candidate will be responsible for monitoring queues in real-time, identifying risks, and implementing corrective actions to meet contractual KPIs.Key responsibilities include:Monitoring service level performance at interval level against...

Digital transformation is at the heart of everything we do at Sutherland. As a Real-Time Operations Specialist, you will play a critical role in ensuring our clients' customers receive exceptional experiences.We have been entrusted with caring for our clients' customers for over 30 years, a responsibility we believe we should earn every day.Key...

About Our TeamWe're a dynamic team at Gridware Technologies Inc., committed to developing innovative hardware that safeguards communities from potential disasters related to electricity distribution. Our technology utilizes advanced sensors to promptly detect and locate grid disturbances, enabling rapid response to prevent or mitigate their impact.Job...

Tuesday, January 3, 2023We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural...

Direct HiringNityo Infotech Services Philippines is looking for: Real Time Analyst - 29,000Location: Vertis North, Quezon CitySet up: Onsite reportingSchedule: Shifting (Mid-Night Shift)Qualifications:Real Time Analyst:At least a year of experienceExperience working in a BPO industry is a mustSolid experience in doing queue monitoring and monitoring...

Company Description:As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and...

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer...

Direct HiringNityo Infotech Services Philippines is looking for: Real Time Analyst - 29,000Location: Vertis North, Quezon CitySet up: Onsite reportingSchedule: Shifting (Mid-Night Shift)Qualifications:Real Time Analyst:At least a year of experienceExperience working in a BPO industry is a mustSolid experience in doing queue monitoring and monitoring...

We are seeking a highly skilled Workforce Real-Time Analyst to join our team at SupportNinja. As a Workforce Real-Time Analyst, you will play a critical role in ensuring the delivery of exceptional services to our customers. Your primary responsibility will be to monitor real-time operations and take necessary actions to achieve service level agreements...

Company DescriptionSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...

Tuesday, January 3, 2023We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural...

The Workforce Real-Time Analyst is responsible for monitoring real-time operations and taking necessary actions to ensure service level agreements (SLA) are achieved. This position will work closely with the Workforce Management team, Service Delivery team, and other departments to optimize productivity, efficiency, and customer satisfaction. Additionally,...

On-site - Makati 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionManage and oversee the risk control operation team, responsible for daily attendance trackingConduct regular market monitoring according to SOP (Standard Operating Procedures)Notify relevant personnel based on alarmsRequirementsWith crypto related work experiencesSelf-discipline, risk...

Nityo Infotech Services Philippines OverviewWe are a company that values innovation and technology. Our team is looking for a skilled Real Time Data Analyst to join us in our mission to deliver exceptional results.Job DescriptionWe are seeking an experienced professional to work with us as a Real Time Data Analyst. The ideal candidate will have a solid...

Key skillsWorkforce ManagementReal Time AnalystManagementJob title: Workforce Management Real-Time AnalystWork setup: Onsite in AlabangWork Schedule: ShiftingSalary: Php 22,000 – Php 34,000 packageStart date: ASAPWorkforce Management Real Time Analyst to join our team. The ideal candidate will play a crucial role in optimizing data management and...

Real Estate ConsultantBCR - Atarah Learning Center₱20-40K [Monthly] Hybrid - Makati1-3 Yrs Exp Bachelor FreelanceJob DescriptionBenefitsCommissionPerformance BonusDescriptionWe are looking for a motivated and results-driven Real Estate Agent to join our team.The ideal candidate will help clients buy, sell, and rent properties while providing expert...

Oracle's IGIU (Infrastructure Global Industries Unit) Energy & Water Enterprise DevOps team is seeking a talented DevOps/ Site Reliability engineer who can solve complex technical problems and excel in production operations, service assurance and automation with strong DevOps/ SRE toolchain background.Main Responsibilities:React to production deficiencies by...

Hybrid - Makati No Exp Required Bachelor ContractJob DescriptionDescriptionAssist clients in selling and renting properties.Provide guidance and negotiate with clients.Generate leads through networking and relationship building.Maintain a positive relationship with clients and offer exceptional customer service.RequirementsEducational Qualifications:...