Tech Support Specialist

2 days ago


Pasig, National Capital Region, Philippines Neks Job Philippines Full time
Job Summary:

We are seeking a highly skilled and motivated Tech (Call Center Agents) to join our team at Neks Job Philippines. As a Tech (Call Center Agents), you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

• Respond to incoming calls from customers and provide timely and effective solutions to their queries and concerns.
• Troubleshoot technical issues and provide guidance on how to resolve them.
• Collaborate with internal teams to resolve complex customer issues.
• Provide product information and answer customer inquiries in a professional and courteous manner.

Requirements:

• At least a high school graduate or equivalent.
• 1 year of technical background experience.
• Knowledge of MySQL and SQL.
• Excellent communication and interpersonal skills.

What We Offer:

• Competitive salary package.
• Paid training from day one.
• A leadership team that values your input and contributions.
• A fun and dynamic work environment that fosters teamwork and collaboration.

Why Choose Us:

We are a company that values our employees and provides opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

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