Help Desk Specialist

1 month ago


Pasig, National Capital Region, Philippines Traxion Tech Inc. Full time
Job Title: Help Desk Associate

Job Summary:

We are seeking a highly skilled and experienced Help Desk Associate to join our team at Traxion Tech Inc. The ideal candidate will have a strong background in customer service, technical support, and problem-solving.

Key Responsibilities:

  • Provide technical assistance to customers via phone, email, or chat
  • Diagnose and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex issues
  • Document and track customer interactions and issues
  • Develop and maintain knowledge of company products and services
  • Stay up-to-date with industry trends and technologies

Requirements:

  • Bachelor's degree in Business Administration, Management, or related field
  • At least 2 years of experience in customer service, technical support, or related field
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Preferred Qualifications:

  • Experience in a cooperative sector, banking, or finance
  • Knowledge of computer systems, mobile devices, and other tech products
  • Strong technical skills and ability to learn new technologies quickly

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


  • Pasig, National Capital Region, Philippines Innovate Strategic Resource Marketing Inc. Full time

    We are seeking a highly skilled Help Desk Specialist to join our team at Innovate Strategic Resource Marketing Inc. in Ortigas, Pasig. In this role, you will provide technical support to our clients and ensure their issues are resolved efficiently.Our ideal candidate has 2 years of strong troubleshooting skills, excellent communication skills, and...


  • Pasig, National Capital Region, Philippines JK Network Services Full time

    Company OverviewA trusted company providing IT consulting on application designs, based in Metro Manila. SalaryUp to Php 40,000, with a competitive range of Php 25,000-40,000.Job DescriptionWe are hiring for a Help Desk Specialist who can resolve customer technical questions that need technical support. The ideal candidate will provide necessary online...

  • IT Service Desk Lead

    4 weeks ago


    Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

    Role Description: We are seeking an experienced IT Service Desk Lead to manage the service desk team and provide technical support to internal and external customers. As a Service Desk Lead, you will be responsible for overseeing IT service management and help desk support.Key Responsibilities:Manage the service desk team and provide technical support to...

  • Help Desk Agent

    4 days ago


    Pasig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job OverviewSolid Lyndelle Manpower Services Inc. is offering a Help Desk Agent position for individuals who possess exceptional communication skills and can handle customer inquiries with professionalism.Key Responsibilities:• Manage incoming calls and provide timely solutions to customers' complaints• Follow established communication procedures,...

  • Service Desk Manager

    3 weeks ago


    Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

    Service Desk Manager Role DescriptionAt Atticus Advisory Solutions Inc, we are seeking an experienced Service Desk Manager to join our team. The successful candidate will be responsible for managing the service desk team and providing technical support to internal and external customers.Manage service desk operations and provide supervision and guidance to...


  • Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

    Job Title: IT Service Desk Operations ManagerJob Summary:We are seeking an experienced IT Service Desk Operations Manager to join our team at Atticus Advisory Solutions Inc. The successful candidate will be responsible for managing the service desk team and providing technical support to internal and external customers.Key Responsibilities:Manage the service...


  • Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

    Job Summary:We are seeking a highly skilled and experienced Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, providing technical support to internal and external customers, and overseeing IT service management and help desk support.Key...

  • Help Desk Specialist

    3 weeks ago


    Pasig, National Capital Region, Philippines Neksjob Full time

    Job DescriptionAt Neksjob, we are seeking a skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our organization's...


  • Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

    Job Title: Service Desk ManagerJob Summary: At Atticus Advisory Solutions Inc, we are seeking a highly skilled Service Desk Manager to join our team. The successful candidate will be responsible for managing the service desk team and providing technical support to internal and external customers. They will also oversee IT service management and help desk...


  • Pasig, National Capital Region, Philippines John Clements - Persol (Japan Desk) Full time

    **Job Title:** Senior Full Stack Developer - Front End Framework SpecialistWe are seeking an experienced and skilled Senior Full Stack Developer to join our team at John Clements - Persol (Japan Desk). As a key member of our development team, you will be responsible for designing, developing, and implementing complex software systems using a variety of...


  • Pasig, National Capital Region, Philippines John Clements - Persol (Japan Desk) Full time

    Job SummaryWe are seeking a highly skilled Software Development Specialist to join our team at John Clements - Persol (Japan Desk).The ideal candidate will have a strong background in software development, with expertise in Front End Frameworks, Back End Languages and Frameworks, and Database Management. They will be responsible for designing and...


  • Pasig, National Capital Region, Philippines RecruiterPH Full time

    We are seeking a skilled Technical Support Specialist to provide enterprise-level assistance to our customers at RecruiterPH. As a Technical Support Specialist, you will be the primary point of contact for our clients, resolving technical issues and providing timely and accurate solutions.Key Responsibilities:Research and identify solutions to software and...


  • Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Nityo Infotech Services Philippines. This role is ideal for individuals with 1-2 years of experience in technical support, helpdesk, or service desk related fields.About the RoleThis is a fantastic opportunity to work on-site at Rockwell Business Center Ortigas, providing...

  • IT Support Specialist

    3 weeks ago


    Pasig, National Capital Region, Philippines JK Network Services Full time

    **Job Summary**We are seeking an experienced IT Support Specialist to join our team at JK Network Services. As an IT Support Specialist, you will be responsible for resolving customer technical questions and providing necessary online security support.**Key Responsibilities**Resolve customer technical questions and issuesProvide online security support and...


  • Pasig, National Capital Region, Philippines RecruiterPH Full time

    Job DescriptionThe Role:We are seeking an experienced Technical Support Specialist to join our team at RecruiterPH. This individual will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.About the Job:This is a full-time position that requires at least 4 years of...

  • IT Support Specialist

    1 month ago


    Pasig, National Capital Region, Philippines JK Network Services Full time

    Job Title: IT Service DeskWe are seeking a highly skilled and experienced IT Service Desk professional to join our team at JK Network Services.Job Summary:The IT Service Desk is responsible for providing technical support to our customers, resolving technical issues, and providing online security support.Key Responsibilities:Resolve customer technical...

  • IT Support Specialist

    1 month ago


    Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Service Desk Engineer OpportunityWe are seeking a highly skilled Service Desk Engineer to join our team at Nityo Infotech Services Philippines. As a Service Desk Engineer, you will be responsible for providing technical support and assistance to our clients and internal teams.Key Responsibilities:Provide technical support and assistance to clients and...


  • Pasig, National Capital Region, Philippines Lexie Staffing & Business Consulting Full time

    Customer Service Representative Duties: Take ownership of customer issues and drive resolutions. Troubleshoot problems and collect prompt and accurate customer feedback. Escalate unresolved issues to relevant internal teams and document knowledge as solution articles. Master the use of a help desk software and provide excellent customer...


  • Pasig, National Capital Region, Philippines Readycon Trading and Construction Corporation Full time

    Job Title: QMS Compliance SpecialistAbout the Role:We are seeking a highly skilled QMS Compliance Specialist to join our team at Readycon Trading and Construction Corporation. As a QMS Compliance Specialist, you will be responsible for monitoring the implementation of the usage of updated controlled documents, forms, and records.Responsibilities:* Monitor...


  • Pasig, National Capital Region, Philippines Virginia Food, Inc. Full time

    Job Title: Government Account Acquisition SpecialistJob Summary:Virginia Food, Inc. is seeking a skilled Government Account Acquisition Specialist to join our team. As a key member of our sales department, this role will focus on opening new government accounts and building relationships with clients. Key responsibilities include facilitating requirements...