ATM Support Specialist

2 days ago


Pasig, National Capital Region, Philippines Traxion Tech Inc. Full time
Job Title: ATM Technician

Traxion Tech Inc. is seeking a skilled ATM Technician to join our team. As an ATM Technician, you will be responsible for ensuring the functionality and security of our CTM network across various locations nationwide.

Key Responsibilities:
  • Providing technical support and training to CTM Operators & Users
  • Onsite maintenance, repairs, and installations of ATMs at various locations nationwide
  • Diagnosing and troubleshooting hardware and software issues with ATMs in the field
  • Installing, configuring, and upgrading ATM hardware and software components during onsite visits
  • Conducting preventive maintenance checks on ATM systems to identify potential issues before they escalate
  • Conducting reconciliation activities to ensure accuracy in ATM cash levels and transactions
  • Supporting CTM Operations & Support related activities
Requirements:
  • Must be a graduate of IT, Computer Science or any related courses &/or technical certification or degree preferred
  • Proven experience as an ATM Technician or similar role with a focus on onsite field and support activities, cash reconciliation, and maintenance
  • Strong understanding of ATM hardware, software, and networking concepts, with proficiency in diagnosing and troubleshooting technical issues
  • Excellent communication and customer service skills, with the ability to interact effectively with stakeholders at various levels
  • Ability to work independently and manage multiple tasks simultaneously while adhering to tight schedules and deadlines
  • Willingness to travel extensively nationwide and respond to emergency service calls on short notice, with a valid driver's license and clean driving record
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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