IT Support Specialist

2 days ago


Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full time
IT Support Specialist Job Description:

We are seeking a skilled IT support specialist to join our team at Anytime Cleaners Corp. as a key member of our technical support team. The ideal candidate will have extensive experience in providing information technology support in a fast-paced environment and will be responsible for ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.

Key Responsibilities:

• Consulting with IT managers and other departments as required
• Providing IT assistance to staff and customers
• Training end-users on hardware functionality and software programs
• Resolving logged errors in a timely manner
• Monitoring hardware, software, and system performance metrics
• Updating computer software, as well as upgrading hardware and systems
• Maintaining databases and ensuring system security
• Documenting processes and performing diagnostic tests
• Keeping track of technological advancements and trends in IT support

Requirements:

• A bachelor's degree in computer science, information technology, or similar
• 3-5 years of experience as an IT support specialist
• Exceptional ability to provide technical support and resolve queries
• In-depth knowledge of computer hardware, software, and networks
• Ability to determine IT needs and train end-users
• Proficiency in IT helpdesk software, such as Fresh service and Sys Aid
• Experience in documenting processes and monitoring performance metrics
• Advanced knowledge of database maintenance and system security
• Ability to keep up with technical innovation and trends in IT support
• Exceptional interpersonal and communication skills

Why Join Our Team:

At Anytime Cleaners Corp., we value our employees and strive to create a positive and supportive work environment. As an IT support specialist, you will have the opportunity to work with a talented team of professionals and contribute to the success of our company. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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