Dedicated Customer Support Specialist

2 days ago

Cainta, Calabarzon, Philippines beBeeCustomerService Full time ₱1,000,000 - ₱1,200,000

About this role

Job Description

This is an excellent opportunity to contribute to impactful projects with iconic brands.

As a Remote Customer Service Agent, you'll provide top-notch service and support to customers by addressing their inquiries effectively.

We're looking for enthusiastic individuals who excel at delivering exceptional customer experiences and possess strong English proficiency, both written and spoken. Prior call center experience is mandatory, and candidates must reside within 80km of our office location.

Your key responsibilities will include:

  • Handling inbound and outbound calls professionally and efficiently
  • Resolving customer issues on the first call through effective problem-solving and critical thinking
  • Conducting thorough research to gather relevant information that supports customer needs
  • Accurately documenting interactions and processing claims in a timely manner

Whether you're a seasoned professional or just starting your career, we offer a dynamic work environment that fosters growth and development.

Requirements
  • Must be at least 18 years old
  • High school diploma or equivalent qualification
  • Prior call center experience is essential
  • Work-from-home experience is highly valued
  • Strong command of the English language, both written and spoken
  • Typing speed of 20+ words per minute
Benefits

We offer a competitive compensation package, comprehensive health insurance, career growth opportunities, and recognition rewards.

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