
Director of Customer Engagement
23 hours ago
We are seeking an experienced professional to lead and evolve our global customer experience function. The successful candidate will be responsible for driving business growth through scalable customer success strategies.
Skill Requirements- End-to-end customer experience ownership, defining strategies to support business expansion.
- Establishing and tracking key performance indicators, processes, and team objectives in alignment with business goals.
- Benchmarking best practices, enhancing operational efficiency, and implementing process improvements.
- Develop and execute a comprehensive customer experience strategy aligned with business objectives.
- Lead cross-functional teams to improve client satisfaction, loyalty, and retention.
- Analyze customer feedback, identifying opportunities for improvement and implementing changes to enhance the overall customer experience.
- Client onboarding and equipment setup coordination with technical service partners.
- Effective management of client inquiries, ensuring timely responses and resolutions.
- Oversight of shipping, damage, and returns management processes, including logistics coordination and issue resolution.
- Collaborate with sales and marketing teams to develop strategic plans for sales enablement and channel coordination.
- Identify areas for automation and process streamlining, working with internal stakeholders to implement improvements.
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Digital Customer Engagement Specialist
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeCrm Full time ₱900,000 - ₱1,200,000We are seeking a strategic, results-driven CRM professional to lead our customer relationship management strategy.Key Responsibilities:Develop and execute the CRM strategy across various channelsAnalyse customer data and campaign performance to uncover insights and improve targetingLeverage customer insights to drive program enhancements that increase...
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HR Director
1 week ago
Province of Palawan, Mimaropa, Philippines Roots of Health Full time ₱500,000 - ₱1,000,000 per yearRoots of Health /Ugat ng Kalusugan (ROH) is a nonprofit organization focused on improving the health of women and their communities, in Puerto Princesa, Palawan, in the Philippines. The organization's vision is a Philippines where everyone is empowered to exercise their sexual and reproductive health and rights free from stigma and discrimination. We improve...
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Director of Operational Excellence
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeLeadership Full time ₱6,000,000 - ₱8,000,000Job Title:Operations DirectorJob Description:This position oversees a Medical Contact Center Operations team in a virtual setting, driving customer-centered service during periods of significant change. The director engages and motivates a diverse group to deliver high-quality service.Duties & Responsibilities:Leads a team of 8-10 Front Line Supervisors and...
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Data-Driven Customer Engagement Manager
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeStrategy Full time ₱3,000,000 - ₱6,000,000About usWe are a digital-first company on a mission to empower women and inspire self-confidence. We are Southeast Asia's leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia, and a retail franchise in Cambodia.Founded in 2010, we are proudly female-founded with more than 65%...
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Customer Engagement Specialist
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeCustomerSupport Full time $48,000 - $64,000Role OverviewWe are seeking a highly skilled and motivated Customer Engagement Specialist to join our team.This role is ideal for an individual who is passionate about delivering exceptional customer experiences and has a strong background in providing live chat support.The Customer Engagement Specialist will be responsible for resolving customer inquiries...
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Customer Engagement Expert
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeCustomerEngagement Full time $800,000 - $1,200,000Unlock Your Potential as a Customer Engagement ExpertWe are seeking a seasoned professional to join our team as a Partner Account Executive. In this role, you will be responsible for building and maintaining strong relationships with our partners, identifying new business opportunities, and driving revenue growth.This is a fantastic opportunity to leverage...
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Customer Engagement Strategist
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeEmailMarketing Full time $50,000 - $80,000Email Marketing Specialist — We are seeking a talented professional to help us optimize our email marketing strategy and drive business growth.As an Email Marketing Specialist, you will be responsible for developing and implementing data-driven email campaigns that engage, convert, and retain customers. You will work closely with the CRM team to create...
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Community Engagement Coordinator
24 hours ago
Province of Palawan, Mimaropa, Philippines beBeeCommunity Full time $100,000 - $140,000Job Title: Community Engagement CoordinatorThis role plays a pivotal part in spearheading engagement communication strategies to the community.The ideal candidate will collaborate with cross-functional teams to ensure that only approved procedures are followed when communicating with contributors.Key Responsibilities:Promote adaptable communication...
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Global Customer Engagement Specialist
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeCustomerService Full time ₱4,000 - ₱6,000About BoldrJob DescriptionThe Senior Customer Advocate will interact with customers to address inquiries and resolve complaints regarding clients' products and services.This role involves collaborating with internal and external teams to handle customer needs and provide timely and professional service.Key ResponsibilitiesInteract with customers to provide...
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Dazzling Digital Content Specialist
1 day ago
Province of Palawan, Mimaropa, Philippines beBeeDigitalContent Full time $40,000 - $70,000Join a rapidly expanding creative agency as a Social Media Content Creator and play a key role in generating engaging and customer-focused social content. Collaborate closely with the Creative Director and existing team to drive digital excellence across various platforms.">Key Responsibilities: