Community Engagement Coordinator

1 day ago


Province of Palawan, Mimaropa, Philippines beBeeCommunity Full time $100,000 - $140,000
Job Title: Community Engagement Coordinator

This role plays a pivotal part in spearheading engagement communication strategies to the community.

The ideal candidate will collaborate with cross-functional teams to ensure that only approved procedures are followed when communicating with contributors.

Key Responsibilities:
  • Promote adaptable communication strategies to lead, coordinate, and monitor interactions with community members
  • Facilitate collaboration between Technology Development, Delivery, and Marketing departments as community stakeholder to provide requirements and follow-up on deliveries
  • Set and continually manage community members' expectations while actively enhancing the community experience
  • Develop sourcing strategies to achieve project targets based on past data and research
  • Analyze root causes of community escalations and propose corrective actions
  • Prepare material for presentations regarding community insights for internal and external customers
  • Implement strategies for building and maintaining an engaged community
  • Closely collaborate with cross-functional teams to identify and manage goals
  • Assist in the onboarding process for newcomers and serve as a point of contact for all community engagement processes
  • Monitor and track relevant community key performance indicators
  • Plan and organize community satisfaction surveys, converting results into actionable insights
  • Review delivery communication key performance indicators and workflows, making adjustments as necessary

Additional responsibilities may include completing other tasks deemed appropriate for this role and assigned by the manager/supervisor.



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