Lead Mortgage Professional

2 weeks ago

Imus, Calabarzon, Philippines beBeeLoan Full time A$21,600 - A$28,800
Job Description

We are seeking a detail-oriented and ambitious loan processor to join our operations team.

The ideal candidate will have a systematic mindset, be an autonomous learner, and possess exceptional communication skills. They will thrive on systematic approaches, value continuous learning, and want to build a career with clear progression opportunities in a fast-growing mortgage advisory business.

We're looking for someone who can manage 10-15 applications monthly and progress to full capacity (40+ applications) within 90 days. The successful candidate will work closely with our senior loan processor and strategy team to develop expertise across all application types while contributing to the systematic excellence that sets us apart from traditional mortgage brokers.

The role offers an exceptional opportunity to learn from industry-leading systematic processes while building a career in premium mortgage services.

Key Responsibilities

  • Process and submit mortgage applications prepared by our strategy team with exceptional attention to detail.
  • Start with simpler refinance applications and progress to complex purchase scenarios under guidance.
  • Manage application workflows using Broker Engine and Apply Online platforms.
  • Coordinate with clients, lenders, solicitors, conveyancers, and various third parties.
  • Handle discharge processes with outgoing lenders and manage settlement coordination.

MIR Management & Problem Resolution

  • Respond to lender MIRs initially with strategy team support.
  • Develop autonomy in handling routine MIR responses as experience grows.
  • Collaborate with Andrew and strategy team on complex scenarios requiring expert input.
  • Learn to anticipate and prevent common application issues through systematic approaches.
  • Track and resolve application bottlenecks to maintain smooth processing timelines.

Systematic Process Execution

  • Follow proven systematic approaches to ensure consistent, high-quality outcomes.
  • Utilize comprehensive template databases and organizational frameworks.
  • Maintain meticulous documentation and compliance audit trails.
  • Execute proactive client communication protocols that support our 'Expect More' brand.
  • Contribute feedback on process improvements and efficiency opportunities.

Professional Development & Growth

  • Learn from Senior Loan Processor's systematic methodologies and industry expertise.
  • Participate in lender training sessions and industry development programs.
  • Build relationships with key lenders and understand their specific requirements.
  • Develop specialized knowledge in complex application types (SMSF, commercial, etc.).
  • Contribute to team knowledge sharing and continuous improvement initiatives.

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