Senior Customer Success Associate

1 day ago


Cebu City, Central Visayas, Philippines beBeeExperience Full time ₱600,000 - ₱1,200,000
Customer Experience Manager

This is a chance to experience a work culture where growth, innovation, and authenticity are not just buzzwords—they're how we do things every day.

About the Role

As a Customer Experience Manager, you'll be responsible for ensuring that our clients' operations run smoothly.

  • Develop and execute plans to improve client satisfaction.
  • Lead client onboarding, including introductory meetings and documentation.
  • Develop and implement training programs, equipping trainees with the necessary skills and knowledge.
  • Monitor key performance indicators and service level agreements, providing regular performance reports.
  • Manage client communication, including weekly updates and monthly invoices.


  • Cebu City, Central Visayas, Philippines CallTek Full time

    OverviewWe are looking for a proactive and customer-focused Customer Success Manager to join our team. In this role, you will be responsible for ensuring customer satisfaction, driving product adoption, and building long-term relationships with clients. You will act as the primary point of contact for our customers, helping them achieve their business goals...


  • Cebu City, Central Visayas, Philippines beBeeCustomerSuccess Full time ₱800,000 - ₱1,200,000

    Job Title: Customer Success StrategistOverviewWe are seeking a highly skilled and customer-focused professional to assume the role of Customer Success Strategist. This key position is responsible for ensuring optimal client satisfaction, driving product adoption, and fostering long-term relationships with clients. The selected candidate will serve as the...


  • Cebu City, Central Visayas, Philippines Staff4Me Full time

    The Customer Success Manager (CSM) is responsible for developing customer relationships that promote retention and loyalty. The CSM works closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This role requires a proactive approach to identifying and solving customer issues, ensuring...


  • Cebu City, Central Visayas, Philippines CallTek Full time

    OverviewAs a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients. Your primary goal will be to ensure our customers achieve their desired outcomes using our products or services. You will serve as the main point of contact for customer inquiries, issues, and escalations, and work closely with...


  • Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Customer Experience Associate RoleThis is an entry-level position within a customer-centric team, focusing on delivering exceptional service to clients. Through our collaborative efforts, we aim to create seamless experiences for our customers and the millions who rely on us.The successful candidate will be responsible for providing timely and effective...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    Join to apply for the Customer Care Associates in Cebu site role at Talent Outsourcing Channel Solutions.OverviewThe Customer Care Associates position is based in Cebu. This role requires effective English communication, being amenable to on-site work and shifting schedules, and meeting the qualifications listed.Qualificationsat least HS/SHS graduateat least...


  • Cebu City, Central Visayas, Philippines beBeeCustomerSuccess Full time ₱900,000 - ₱1,200,000

    Customer Success Manager Job DescriptionThis is a highly coveted role for an experienced Customer Success Manager who can lead the way in driving customer satisfaction and loyalty.We are seeking a skilled professional to join our team as a Customer Success Manager. As a key member of our organization, you will be responsible for guiding customers through the...


  • Cebu City, Central Visayas, Philippines beBeeSkill Full time ₱150,000 - ₱250,000

    Job Title:Customer Service Associate">Role OverviewThe Customer Service Associate is responsible for delivering exceptional customer experiences by assisting clients with inquiries, resolving concerns, and maintaining a positive relationship. This role involves handling customer interactions via phone, chat, or email, providing accurate information, and...


  • Cebu City, Central Visayas, Philippines With Intelligence Full time

    OverviewWith Intelligence is an information exchange. We connect allocators and fund managers, across multiple asset classes, to the people and insight-enriched data they need to raise and allocate assets.Our investor powered data helps clients make smarter allocations decisions. Our events provide unique access to the investor communities. We enrich our...


  • Cebu City, Central Visayas, Philippines QBE Insurance Full time

    OverviewJoin to apply for the Customer Service Associate role at QBE Insurance.DetailsTime Type: Full timeWorker Type: EmployeeRole SummaryThe purpose of this role is to provide customer service and administrative support through email and phone calls, including handling policy documentation, work allocation, and resolving billing inquiries. This role...