Network Infrastructure Specialist

4 days ago


Davao City, Davao, Philippines beBeeNetworkOperations Full time

Job Summary

We are seeking a Network Operations Engineer to join our team. This role involves providing first level maintenance and 24/7 surveillance of Fixed Core, Transport and Access Networks.

Key Responsibilities:

  • Perform 1st level troubleshooting of trouble tickets for outages and quality issues.
  • Provide logical assistance to ANM, Tier2 for all domains within Access Network AOR.
  • Investigate anomalies in HW/SW, Capacity, Configuration Issues and coordinate with Tier2 for 2nd level support / vendor support / engineering support.
  • Evaluate ticketing system and ensure timely closure with minimum requirement of details for Network Fault Analytics and Regional Performance.
  • Escalate network outages or degradation as necessary.
  • Communicate regularly on the status of resolution of outages and quality degradation.

Requirements:

  • Bachelor's degree in Computer Science, Telecommunications, or related field.
  • Minimum 5 years of experience in Network Operations or related field.
  • Proven track record of resolving complex technical issues.
  • Excellent problem-solving skills.
  • Strong analytical and communication skills.

Benefits:

  • Competitive salary.
  • Comprehensive benefits package.
  • Ongoing training and development opportunities.
  • Diverse and inclusive work environment.

About Us:

We are a leading provider of telecommunications services. Our goal is to create a wonderful world for our people, business, and nation. We strive to attract the best and brightest talents who share our passion for innovation and customer satisfaction.



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