Business Onboarding Expert

4 days ago


Cebu City, Central Visayas, Philippines SVCPH Inc. Full time
About the Role

We are seeking a highly skilled B2B Onboarding Specialist to join our team at SVCPH Inc.

This role is crucial in ensuring a seamless integration of new companies into our Advisory Board Program. The ideal candidate will possess excellent written and verbal communication skills, a basic understanding of business operations, and the ability to engage with founders and CEOs professionally.

Key Responsibilities:
  • Facilitate the onboarding process for new companies joining our Advisory Board Program.
  • Communicate effectively with founders and CEOs to ensure a smooth onboarding experience.
  • Follow a scripted communication plan to provide consistent and professional information.
  • Understand and articulate the core functions and benefits of the Advisory Board Program.
  • Address any questions or concerns from new companies during the onboarding process.
  • Maintain accurate records of interactions and onboarding progress.
  • Collaborate with internal teams to continuously improve the onboarding process.
Requirements:
  • Excellent verbal and written communication skills in English.
  • Basic understanding of business operations and core functions.
  • Ability to read and follow a script while maintaining a professional demeanor.
  • Strong organizational skills and attention to detail.
  • Proficient in using basic office software (e.g., Microsoft Office, email platforms).
  • Prior experience in a customer service or onboarding role is a plus.
  • Ability to work independently and as part of a team.
Benefits:
  • Competitive salary: PHP 35,000 - PHP 45,000 per month.
  • Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months.
  • Life insurance program.
  • Free weekly in-house massage.
  • Cash incentives of PHP 5,000 for successfully referring friends and relatives to join SVCPH Inc.
  • Career development opportunities.
  • Service incentive leave program.
  • Annual salary increase based on performance.
  • Fun and family-like working environment.
  • Quarterly team outing.
  • Free flowing coffee and hot chocolate.
  • Cozy sleeping lounge and canteen plus entertainment area.
  • Excellent office location in Cebu IT Park.
How to Apply:

Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.

  • Updated e-copy of your resume (.doc, .docx, .pdf)
  • Pen
  • ID


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