
Sales Order Administration Manager
2 days ago
As a key member of the Revenue Operations team, you will play a pivotal role in supporting the Sales organization by fulfilling business requests and account orders. Your primary responsibility will be to ensure compliance with all company and business policies while administering all account openings and modifications.
Your Key Responsibilities- Ensure compliance with all company and business policies and administer all open client account orders to ensure optimal order flow.
- Troubleshoot client account configurations, identify enhancements to our operating system or process, and recommend improvements.
- Manage communication with the commercial department regarding updated processes for customer orders, ensuring seamless execution and optimal practices.
- Support and resolve discrepancies in billing or production transactions, guaranteeing accurate system billing of all accounts.
- Monitor and analyze customer data, make informed recommendations for customer data changes, and follow up on implementation.
- Collaborate with cross-functional teams on various enhancement projects to drive business growth and success.
- A minimum 3-5 years' experience in a high-performance sales organization in sales support, sales operations, client operations, or operations expertise.
- Strong logical thinking and innovative ability to utilize resources effectively to achieve goals.
- Target-oriented with the ability to perform in a fast-paced environment, possessing high levels of self-motivation and teamwork spirit.
- Strong organizational and communication skills, fluency in English for written and verbal communication.
- Proficiency in CRM tools such as Salesforce, Zoho CRM, or HubSpot.
- Change agility, able to adapt to changing project and organizational needs.
- Ability to work independently to plan and complete tasks with minimal input, self-motivated with lifelong learning habits.
- Mid-Senior level
- Full-time
- Other
Referrals can significantly increase your chances of interviewing at ADVANCE.CBP.
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Order Management Manager
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