
Regional Client Relationship Specialist
1 day ago
We help international businesses build high-quality remote teams.
This is a critical role where you'll handle incoming leads and guide them through the early stages of our services.
Key Responsibilities:- Conduct structured discovery calls with inbound leads to understand their hiring needs.
- Present solutions confidently and tailor them accordingly.
- Guide clients through every step: from calibration to candidate shortlisting and onboarding.
- Maintain communication during the sourcing phase and manage follow-ups after candidate presentations.
- Own client satisfaction and retention once roles are closed.
- Proactively identify upsell and expansion opportunities across existing accounts.
- Handle administrative tasks including contracts, service agreements.
- Fluent English, both written and spoken.
- Exceptional communication skills, structured, confident, personable.
- Professional presence, calm under pressure, clear, trustworthy.
- University degree, preferably in business, marketing, or a related field.
- Tech-savvy and business-oriented, able to quickly grasp different industries and roles.
- Empathetic sales approach, persuasive without being pushy.
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