Customer Service Associate

1 month ago


Cebu, Philippines Neksjob Full time
Job Summary:

At Neksjob, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their satisfaction with our products and services.

Key Responsibilities:

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Provide accurate and helpful information to customers regarding our products and services

• Troubleshoot and resolve customer complaints and concerns

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

Requirements:

• High School Diploma or equivalent

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and meet customer service standards

• Basic computer skills and familiarity with customer service software

What We Offer:

• Competitive salary and benefits package

• Opportunities for career advancement and professional growth

• Comprehensive training and development programs

• Collaborative and dynamic work environment

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