Senior Banking Solutions Expert

1 month ago


Makati City, National Capital Region, Philippines J-K Network Services Full time

Company Overview

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J-K Network Services is a renowned company in the Philippines with over 30 years of experience in the banking and finance industry. The company serves business and institutional clients across nearly 30 markets worldwide.

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Job Summary

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We are seeking an experienced EDB Consultant to provide exceptional customer care and customize solutions for esteemed clients of commercial banking. The ideal candidate will have a strong background in call center experience, be able to work in a shifting schedule, and possess excellent communication skills.

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Responsibilities

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The successful candidate will be responsible for:

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  • Providing outstanding customer service and customizing solutions for commercial banking clients.">
  • Complying with banking regulations while determining and meeting the needs of customers, both present and future.">
  • Making initial contact by phone for clients requiring prompt maintenance and servicing across multiple commercial banking product categories.">
  • Collaborating with stakeholders to address client issues.">
  • Performing other tasks as assigned.">
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Requirements

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To be considered for this role, you must have:

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  • A minimum of 2-3 years of call center experience.">
  • An ability to work in a shifting schedule.">
  • An amenable attitude towards attending face-to-face interviews and on-site training.">
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What We Offer

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In return for your expertise, we offer a competitive salary range of Php 33,000 - Php 37,000, a hybrid work setup after training, and opportunities for growth and development within our organization.

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Recruitment Process

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The recruitment process involves a face-to-face interview, assessment, HR screening, operations interview, reference check, and job offer.



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