Remote Customer Support Associate

21 hours ago


Pasay, National Capital Region, Philippines beBeeRepresentative Full time ₱100,000 - ₱120,000
Customer Service Specialist Job Description

We are seeking a skilled professional to support our inbound and outbound customer service initiatives. As a key member of our team, you will handle incoming inquiries, proactively reach out to existing customers, and promote new products and services while delivering exceptional service.

Key Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
Requirements:
  • Bachelor's degree or equivalent in any field.
  • Previous experience in a similar role.
  • Strong command of the English language.
  • Typing speed of 20+ WPM.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).


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