
Customer Support Associate
20 hours ago
We are hiring a talented Customer Support Associate to provide exceptional service to our global customer base.
Our mission is to deliver seamless, efficient, and personalized support experiences that exceed customer expectations.
The Opportunity:
- Respond to inbound customer inquiries via phone, email, and live chat
- Offer expert advice on software usage and configuration
- Track customer interactions in our CRM system
- Assist customers during their trial period to ensure successful product adoption
- Serve as a liaison between customers and our Product Managers
- Collaborate with Customer Success Managers to address complex customer issues
- Contribute to the development of our Support Knowledge-base
- Deliver engaging product demos for prospective customers
- Provide ongoing account reviews and strategic guidance for existing customers
About Us: We offer a cloud-based workflow automation platform that empowers businesses to streamline operations and boost productivity.
About You: To succeed in this role, you will need excellent written and verbal communication skills, a proven track record of delivering top-notch customer support, and a keen eye for detail.
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Customer Service Associate
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19 hours ago
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