Database Technology Leadership Position

3 days ago

Tarlac City, Central Luzon, Philippines beBeeSupport Full time ₱5,000,000 - ₱7,000,000
Job Overview

The Support Supervisor role is a leadership position overseeing day-to-day delivery of high-end, consultative support for open source database technologies including MySQL, MongoDB, PostgreSQL and Redis.

This team excels in handling complex tasks and prioritizes empowering customers with the best open source database software, support and services.

Candidates with prior experience as Technical Support Engineers or DBAs and strong technical depth in Linux and open source databases are ideal.

Key Responsibilities:
  • Lead a high-performing team of Technical Support Engineers across time zones
  • Mentor and coach engineers through technical and non-technical challenges
  • Manage scheduling, coverage, escalations, and rotation planning
  • Promote accountability, learning, and consistency within your team
  • Drive continuous improvement in operations and service delivery
Requirements:
  • Experience managing or leading remote or globally distributed teams
  • Familiarity with related technologies such as PMM
  • Strong communication and problem-solving skills

This is a fully remote role with occasional international travel required for team meetings or events.

A collaborative culture welcomes diverse ideas and perspectives.

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