Customer Experience Specialist

1 day ago

Lipa City, Calabarzon, Philippines beBeeCustomer Full time ₱900,000 - ₱1,200,000
Customer Service Representative

This role offers an exciting opportunity to provide top-notch customer support and be part of a dynamic team that values innovation, passion, and care. We are committed to creating a platform that makes gaming accessible and inclusive for everyone.

The successful candidate will have excellent communication skills, both written and verbal, with a strong desire for learning new things and problem-solving aptitude. A good understanding of scripting or web development skills is a plus but not essential.

  • Key responsibilities include providing high-quality customer service using the best technologies available, acknowledging and resolving customer complaints in a professional manner, maintaining a positive attitude, and communicating with colleagues as necessary.
  • Required skills and qualifications include a strong command of English language, especially in the written word, availability for work in shifts and during weekends, and a desire for continuous learning.

What we offer?

  • A remote work setup with flexible schedules.
  • Opportunity to work with a talented team who led us to receive several awards, including the Global Business Excellence Award and LiveChat 97% Satisfaction Rate.
  • A competitive bonus system paid monthly, additional social packages such as free English lessons, game discounts, seniority program, mental health platform, and others.
  • A clear career path with several directions to choose from.
  • Opportunities for growth and professional development through ambassadorships with other departments and units at our company.

Recruitment Process:

  • English test
  • People interview (45-60 minutes)
  • Interview with the Hiring Manager (30-60 minutes)

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