Learning Operations Specialist

20 hours ago

Manila, National Capital Region, Philippines beBeeLearning Full time $60,000 - $80,000
Job Description

This role supports the onboarding and mentoring of new specialists, driving process improvements within the learning operations team. The position provides assistance across various employee programs and is responsible for managing transactions and workflows related to learning.

The individual in this role contributes to Learning Operations projects, addresses process gaps, and collaborates closely with the lead. Key responsibilities include:

  • Contributing to continuous improvement of Learning Operations processes and policies by providing actionable insights and recommendations.
  • Ensuring compliance with internal controls and standards while performing administrative and operational learning activities.
  • Supporting the enhancement of learning practices across sites, considering cultural nuances and operational needs.

Key Responsibilities - Learning Operations

  • Analyze learning operations data to recommend solutions and improvements aligned with business needs.
  • Generate regular and ad-hoc reports from Workday Learning and HRIS to support data-driven decisions.
  • Oversee the security, accuracy, and maintenance of Learning Operations SOPs and DTPs, ensuring they are audit-ready and aligned with internal standards.
  • Collaborate with Centers of Excellence to resolve employee learning-related inquiries.

Required Skills and Qualifications

  • Bachelor's Degree or equivalent combination of education and work experience.
  • Three years relevant experience.

Preferred Competencies/Skills

  • Computer literacy with intermediate PC and administration skills.
  • Excellent written and verbal communication skills.
  • Ability to review and interpret data.

Benefits

  • This role offers a chance to develop expertise in learning management systems and contribute to the growth of our organization.

Others

  • We expect all employees to adhere to our Code of Ethics and Conduct and apply sound risk management practices.

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