Customer Success Representative

1 week ago

Hagonoy, Central Luzon, Philippines beBeeRepresentative Full time ₱40,000 - ₱60,000
Customer Success Representative

We are seeking a results-driven and persuasive Sales Representative to join our BPO contact center. As a Customer Success Representative, you will be responsible for making outbound calls, promoting products or services, and closing sales while maintaining a high level of customer satisfaction.

  • Key Responsibilities:
  • Make outbound calls to prospective or existing customers.
  • Present and promote products or services to meet customer needs.
  • Handle objections and close sales effectively.
  • Maintain accurate records of calls, leads, and sales in the CRM system.
  • Meet or exceed daily, weekly, and monthly sales targets.
  • Follow scripts and compliance guidelines during calls.
  • Collaborate with team members to improve sales strategies.

Required Skills and Qualifications:

  • Must be 18 years or older.
  • High school diploma or equivalent.
  • 1–2 years of sales experience in a contact center or telesales environment.
  • Excellent communication, persuasion, and negotiation skills.
  • Ability to work under pressure and meet targets.
  • Familiarity with sales tools and CRM platforms.
  • Fluent in English and Spanish.

Benefits:

  • HMO, Medical and Dental coverage.
  • Free meal during training.
  • Career growth and learning opportunities.
  • Allowances (Rice, Clothing, Laundry, Meal).
  • Performance and loyalty bonuses.
  • Opportunities for growth and promotion.
  • Employee shuttle services.
  • Company retreats and off-site events.
  • Sharpen your social skills while meeting awesome people and making new friends.
  • Plus, more in-office rewards, raffles, recognition gifts, and treats.

Reasonable Accommodation:

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.

About Us:

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.

Driving modernization through digitalization, MCI ensures clients do more for less.

At MCI, your hard work deserves recognition and rewards.

The ideal candidate for this position should possess excellent communication, persuasion, and negotiation skills.

Physical Requirements:

This job operates in a professional office environment.

Diversity and Equality:

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.

All aspects of employment at MCI are based solely on a person's merit and qualifications.

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