International Customer Support Specialist

3 weeks ago


Quezon City, National Capital Region, Philippines VCC Link Inc. Full time

VCC Link Inc. is seeking an experienced International Customer Support Representative to join our team.

Job Summary

We are looking for a highly skilled and motivated individual to provide exceptional customer support to our clients in a fast-paced international environment.

This role requires a minimum of 1-2 years of experience in a similar customer service position, with expertise in handling diverse account types, including insurance, financial, telco, and retail.

About the Role
  • Provide top-notch customer service via voice calls to clients worldwide.
  • Work in a hybrid arrangement, with 3 days onsite per week (subject to change).
  • Adhere to a nightshift schedule to meet client demands.
Requirements

To be successful in this role, you will need:

  • A college undergraduate or associate degree, or vocational certification.
  • Experience in a customer-facing role, preferably in an international setting.
What We Offer

In exchange for your skills and experience, we offer a competitive compensation package:

  • A base salary range of $17,000-$23,000 per annum.
  • A 10% night differential added to your base salary.
Application Process

All applications will be reviewed thoroughly, and suitable candidates will proceed to a virtual recruitment and interview process.



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