Career Opportunity as a BPO Operations Professional
2 months ago
Neksjob is a dynamic and innovative organization seeking talented individuals to join our team as BPO Operations Professionals. Our company values excellence, teamwork, and continuous learning.
Job Summary
We are looking for highly skilled and experienced professionals to handle customer inquiries, provide support, and resolve issues in a fast-paced environment. As a BPO Operations Professional, you will be responsible for delivering exceptional customer service, responding to customer complaints, and working collaboratively with the team to achieve shared goals.
Responsibilities
- Respond to incoming customer calls, emails, or chats in a timely and professional manner.
- Provide accurate and helpful information to customers, addressing their queries and resolving their concerns.
- Analyze customer feedback, identify areas for improvement, and suggest solutions to enhance customer satisfaction.
- Collaborate with colleagues to ensure seamless communication and effective issue resolution.
Requirements
To succeed as a BPO Operations Professional, you must possess the following skills and qualifications:
Qualifications
- At least High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
- At least 1 year Call Center Experience (Desired Travel experience)
- Good to Excellent Communication Skills
- Must be willing to work on site
Why Choose Neksjob?
- Competitive Salary: $15-$20 per hour, based on experience
- Exciting Performance Bonuses & Account Specific Allowances
- Career Advancement Opportunities: Promote Within the Company
- Comprehensive Healthcare Benefits: We care about your well-being
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