Become the Voice of Customer Success

Role OverviewWe are seeking a skilled professional to fill the role of Account Manager. This individual will be responsible for handling inbound sales for hospitality customers across the APAC region.The successful candidate will have a proven track record in account management, sales development, or a similar quota-carrying role. They will also possess...

A Non-Voice Process job involves handling customer interactions and tasks through written communication channels like email and chat, rather than phone calls. These roles typically focus on customer support, data entry, and managing information systems.

Job DescriptionThe Hershey Company is seeking a voice for its consumers across digital formats. The role will execute the day-to-day tone of voice for multiple Hershey brands in response to consumer comments/inquiries received via email through our Contact Us site.Key ResponsibilitiesWritten Consumer Engagement: Respond promptly to consumer product/company...

Customer Success RoleWe are seeking a highly skilled Customer Success professional to join our team.

We're seeking a skilled Customer Success Professional to join our team. As a key member of our success team, you'll play a critical role in driving customer satisfaction and growth.Job DescriptionThis is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences. You will be responsible for building strong...

Job DescriptionWe are seeking a skilled CUSTOMER ONBOARDING SPECIALIST to join our team. As a Customer Onboarding Specialist, you will play a crucial role in the first stages of our customer's journey.You will be responsible for ensuring that new clients are transitioned smoothly and effectively onto our platform, setting them up for success from day...

Global Partnership ManagerJob Summary:We are seeking a seasoned Virtual Assistant professional to lead partnerships between clients and virtual assistants, ensuring success on both sides.The ideal candidate will have proven experience working with international clients, excelling at building lasting relationships, and developing others. This role requires...

Customer Support Professional OpportunityGain a rewarding career in customer support with our dynamic team. As a Customer Support Professional, you will be the primary point of contact for customers, providing solutions to their queries and concerns in a professional and courteous manner.Key Responsibilities:Communicate effectively with customers via phone,...

Customer Experience ManagerWe are seeking a highly skilled and experienced Customer Experience Manager to join our team. This is a critical role that will play a key part in shaping the future of customer success.The ideal candidate will be responsible for managing the customer experience across all touchpoints, from initial contact to ongoing support and...

Job Title: Customer Success Operations LeadThis is an ideal role for someone who wants to make a significant impact and drive customer outcomes.The successful candidate will have a proactive attitude, take the initiative, and have an analytical mindset with the ability to turn data into actionable insights. They will also have experience with SaaS /...