Client Experience Advocate
8 hours ago
About Our Team
Neksjob Philippines is a leading provider of customer service solutions, dedicated to delivering exceptional support to our clients.
As a CUSTOMER SERVICE ASSOCIATE, you will be part of a dynamic and growing team that is passionate about providing outstanding customer service support.
Key Responsibilities:
- Provide timely and accurate resolution of customer inquiries and concerns.
- Maintain professionalism and empathy in all customer interactions, delivering a positive experience.
- Work effectively in a fast-paced environment and meet performance targets.
Qualifications:
- At least 6 months of experience in a collections-related role within the BPO industry.
- Strong communication and problem-solving skills.
- Ability to work in a team environment and contribute to the success of the organization.
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