Client Experience Advocate

8 hours ago


Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

About Our Team

Neksjob Philippines is a leading provider of customer service solutions, dedicated to delivering exceptional support to our clients.

As a CUSTOMER SERVICE ASSOCIATE, you will be part of a dynamic and growing team that is passionate about providing outstanding customer service support.

Key Responsibilities:

  • Provide timely and accurate resolution of customer inquiries and concerns.
  • Maintain professionalism and empathy in all customer interactions, delivering a positive experience.
  • Work effectively in a fast-paced environment and meet performance targets.

Qualifications:

  • At least 6 months of experience in a collections-related role within the BPO industry.
  • Strong communication and problem-solving skills.
  • Ability to work in a team environment and contribute to the success of the organization.


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