Client Service Associate
18 hours ago
The Referrers PH is a leading provider of innovative solutions in the gaming industry. Our mission is to deliver exceptional customer experiences through our dedication to quality, reliability, and innovation. As a Customer Service Representative, you will be part of a talented team that shares your passion for delivering outstanding results and exceeding customer expectations.
Key Responsibilities
- Interact with customers via phone, email, or chat to address their inquiries and concerns.
- Provide detailed information about our products and services, including features and benefits.
- Collaborate with internal teams to ensure seamless customer service delivery.
- Maintain accurate records of customer interactions and update their accounts accordingly.
Requirements
To be successful in this role, you should have a strong background in customer-facing roles and excellent communication skills. A high school diploma or equivalent, combined with 6 months of experience in BPO voice work, is required for this position. Additionally, you should possess the ability to multitask, work well under pressure, and maintain a positive attitude in a fast-paced environment.
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