Operational Excellence Specialist
4 days ago
SafetyCulture is a leading provider of innovative software solutions that empower frontline workers to drive operational excellence and take ownership of their safety and wellbeing.
As an Operational Excellence Specialist at SafetyCulture, you will be part of a dynamic team that champions the high standard of excellence demonstrated by our customers on a daily basis. Our specialists embody our core values and serve as brand representatives by helping customers get the most out of iAuditor, our flagship software.
Key Responsibilities- Respond to customer inquiries related to iAuditor through chat, email, and calls based on established protocols and metrics.
- Document customer interactions accurately, ensuring completeness and compliance with quality frameworks.
- Educate customers about iAuditor features and provide product updates that enhance their experience.
- Provide basic troubleshooting and support for customers experiencing difficulties with iAuditor installation.
- Empower customers with product knowledge and technical expertise to become self-sufficient iAuditor champions in their organizations.
- Simplify complex steps and instructions for customers through verbal and written communication.
- Determine the source of problems and find effective solutions.
- Analyze and assess thinking processes to communicate clearly and improve outcomes.
- Uphold ethical standards in all circumstances.
- Fresh graduates from business and communications-related fields are encouraged to apply.
We offer a hybrid work setup with quarterly shifting schedules (APAC 6:00 AM - 3:00 PM; EMEA 2:00 PM - 11:00 PM; AMER 9:00 PM - 6:00 AM) and flexible working arrangements.
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Operational Excellence Specialist
6 days ago
Manila, National Capital Region, Philippines Private Advertiser Full timeOperational Excellence Specialist:The Private Advertiser is seeking an exceptional Operational Excellence Specialist to join our team. In this role, you will be responsible for driving process improvements, optimizing operational efficiency, and leading cross-functional teams to achieve strategic objectives.Key Responsibilities:Process Mapping: Develop and...
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Operations Excellence Specialist
6 days ago
Manila, National Capital Region, Philippines Optum Full timeJob SummaryThe Operations Excellence Specialist is responsible for leading process improvement initiatives that drive business results and enhance customer satisfaction. You will work closely with cross-functional teams to analyze business processes, identify areas for improvement, and develop targeted solutions. Your expertise in operations management and...
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Operations Excellence Specialist
5 days ago
Manila, National Capital Region, Philippines Equinix, Inc. Full timeAbout the OpportunityWe are looking for a talented Operations Excellence Specialist to join our team at Equinix, Inc. As an Operations Excellence Specialist, you will be responsible for identifying and implementing opportunities for process improvements across the organization. This position requires strong analytical and problem-solving skills, excellent...
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Operational Excellence Specialist
1 day ago
Manila, National Capital Region, Philippines Frabelle Corporation Full timeJob DescriptionWe are seeking a highly skilled Operational Excellence Specialist to join our team at Frabelle Corporation.As an Operational Excellence Specialist, you will be responsible for leading and managing continuous improvement initiatives that drive operational excellence throughout the organization.Your primary focus will be on process optimization,...
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Operations Excellence Specialist
6 days ago
Manila, National Capital Region, Philippines Point Full timeAs an Operations Excellence Specialist at Point, you will focus on delivering innovative solutions that drive business value. This role requires analyzing current processes to identify areas for improvement and developing strategic plans to optimize workflows.With advanced data analysis skills and proficiency in tools like Excel and G-Suite, you will lead...
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Operational Excellence Specialist
6 days ago
Manila, National Capital Region, Philippines SGS Full timeOperational Excellence SpecialistSGS Manila, National Capital Region, Philippines.At SGS, we are committed to delivering exceptional services that meet the highest standards of quality and integrity. Our team of experts works tirelessly to enable a better, safer, and more interconnected world.The Operational Excellence Specialist will play a vital role in...
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Operational Excellence Specialist
7 days ago
Manila, National Capital Region, Philippines Dexcom Full timeAbout DexcomDexcom is a pioneer in continuous glucose monitoring (CGM). Our mission is to empower people with personalized, actionable insights to manage their health. As a global leader, we are expanding our vision beyond diabetes to address important health challenges.The RoleWe seek a skilled Process Improvement Specialist to drive operational excellence...
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Excellence Manager
2 days ago
Manila, National Capital Region, Philippines Unilever Full timeAbout the RoleWe are seeking a seasoned Process Excellence Specialist to drive operational efficiency and effectiveness within our organization.This role offers an exciting opportunity to leverage your expertise in operations management, stakeholder engagement, and project management to make a meaningful impact.Prioritize and manage multiple projects...
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Operations Excellence Lead
2 days ago
Manila, National Capital Region, Philippines Unilever Full timeJob DescriptionWe are seeking an experienced Process Excellence Specialist to join our team. The ideal candidate will have a strong background in operations management, with the ability to bridge between CD and supply chain partners.Operations Management: Facilitate servicing governance and hyperpeak calls, address issues raised by CD and supply chain...
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Operations Excellence Associate
5 days ago
Manila, National Capital Region, Philippines Marigold Manufacturing Corporation Full timeAbout This RoleThis is an exciting opportunity to join our team as a Junior Quality Process Specialist. You will be responsible for ensuring that our operations are efficient and compliant with industry standards. If you have a passion for quality and excellence, we encourage you to apply.Key Responsibilities:Design and Implement Quality ChecksEstablish and...
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Operational Excellence Specialist
4 days ago
Manila, National Capital Region, Philippines Tech Mahindra Ltd. (IT) Full timeJob DescriptionTech Mahindra Ltd. (IT) is seeking a highly skilled Associate Manager-Operations to join our team. This role involves increasing the effectiveness and efficiency of Support Services through improvements to each function and coordination between functions.Main Responsibilities:Implement quality deliverables and manage team relationships...
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Operational Excellence Lead
4 days ago
Manila, National Capital Region, Philippines ING Full timeJob SummaryWe are seeking an experienced Process Transformation Specialist to join our team. As a key member of our operations team, you will be responsible for driving process improvements and ensuring seamless delivery of projects.
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Operational Excellence Lead
7 days ago
Manila, National Capital Region, Philippines Unilever Philippines Inc. Full timeAbout the JobUnilever Philippines Inc. is seeking a dedicated Regional Business Operations Specialist to join our team.Role OverviewThis role involves managing total North GMA area for Proximity Channels (CVS, Minimarts, DStore, Petrols)Key Performance IndicatorsCoordinate and follow through actions via Agency Manpower:Work with Field Merchandising...
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Operational Excellence Specialist
1 day ago
Manila, National Capital Region, Philippines Emma – The Sleep Company Full timeAbout the RoleWe're looking for a talented BPO Manager to join our team at Emma – The Sleep Company. As a key member of our organization, you'll drive business growth, improve operational efficiency, and enhance customer satisfaction.Key ResponsibilitiesDevelop and Implement Business Strategies: Create and execute plans to drive business growth, improve...
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Operational Excellence Specialist
7 hours ago
Manila, National Capital Region, Philippines Rentokil PCI Full timeResponsibilitiesThe Field Operations Executive will be responsible for managing the day-to-day operations of our field service teams, ensuring the delivery of high-quality services to our customers.Key Activities:Develop and implement operational strategies to improve service efficiency.Monitor and report on KPIs to measure team performance.Collaborate with...
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Trade Excellence Specialist
2 days ago
Manila, National Capital Region, Philippines Unilever Full timeThe Distributor Trade Excellence Specialist plays a pivotal role in Unilever's business operations, ensuring the smooth functioning of backend processes.Job DescriptionThis position is responsible for setting sales targets and analyzing data to drive business growth. The ideal candidate will possess exceptional interpersonal skills, be agile and...
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Operations Excellence Professional
2 days ago
Manila, National Capital Region, Philippines Partners Group Full timeAs an Operations Enablement Application Specialist in our Manila team, you will play a vital role in driving business operations forward.You will work closely with cross-functional teams to resolve issues, improve processes, and deliver high-quality services to our clients.Main ResponsibilitiesGuarantee seamless business application service operations...
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Operational Excellence Specialist
6 days ago
Manila, National Capital Region, Philippines Sovereign's Capital Full timeResponsibilitiesRelationship ManagementExternally: build and maintain strong relationships with partners.Internally (CS, Financial Operations, Merchant Onboarding & Operations, Finance, Product & Engineering, etc): maintain relationships with internal stakeholders and serve as the main point of contact for all partner-related operational matters.Issue...
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Acquisitions Specialist
7 days ago
Manila, National Capital Region, Philippines INT'L SOLID WASTE INTEGRATED MGNT SPECIALIST, INC. Full timeAt INT'L SOLID WASTE INTEGRATED MGNT SPECIALIST, INC., we seek a seasoned Acquisitions Specialist to oversee our procurement operations.About the Role:Support Procurement Manager in all purchasing-related activities.Maintain accurate documentation of purchase orders.Analyze PO inventory and monitor supply chain efficiency.Prepare detailed price comparison...
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Process Excellence Specialist
11 hours ago
Manila, National Capital Region, Philippines Positivity ® Full timeTransform Your Career with Positivity ®About the RoleWe are seeking a seasoned Process Excellence Specialist to join our team at Positivity ®. As a key member of our operational improvement team, you will drive process transformation and excellence across various functions. The ideal candidate possesses strong analytical skills, excellent communication...